Get in touch

We are here to help you book.

The best rate is always direct. Message us on WhatsApp or email and we will confirm your dates within the hour.

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The fastest way to reach us. We typically reply within minutes during Hanoi business hours (8am-9pm ICT).

Urban Quarter
+84 386 598 388

Tranquil and Westlake
+84 386 262 638

Fastest response guaranteed

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Send us your dates, the apartment you are interested in, and number of guests. We will come back to you same day.

theurbanhanoi@gmail.com

Same day reply

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Three boutique apartments across Hanoi’s best neighbourhoods.

3 properties · 6 rooms
From $22 / night

Best price when you book direct

Where you will stay

Three locations. One Hanoi.

Common questions

How do I get the best price?

Book directly with us via WhatsApp or email. You will always get a better rate than Booking.com or Airbnb.

How quickly do you reply?

Within minutes on WhatsApp during Hanoi hours (8am-9pm ICT). Email within a few hours. We confirm bookings same day.

Can you arrange airport transfers?

Yes — let us know your flight details when you book and we will arrange a driver to meet you at Noi Bai Airport.

What are check-in and check-out times?

Check-in from 2:00pm, check-out by 12:00pm. We are flexible when possible — just ask when you book.

Do you offer long-stay discounts?

Yes — for stays of a week or more, message us directly for a better rate. Monthly stays are popular at The Urban Westlake.